Refunds and Cancellation Policy

At AllRugged.Femme, we strive to provide you with the best shopping experience possible. Please read our refund and cancellation policy carefully before making a purchase.

Cancellation Policy

  1. Order Cancellation Before Shipping: You can cancel your order at any time before it has been shipped. Once your order has been shipped, it cannot be cancelled.
  2. How to Cancel: To cancel your order, please contact our customer service team immediately with your order details.

Refunds Policy

  1. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 1 day of receiving the item. We will arrange for a replacement or issue a refund after inspecting the returned item.
  2. Incorrect Items:If you receive an incorrect item, please contact us within 1 day of receiving the item. We will arrange for the correct item to be sent to you, or issue a refund if the correct item is unavailable.
  3. Refunds for Non-Shipped Items: If you cancel your order before it has been shipped, we will issue a full refund to your original payment method.
  4. Refunds for Shipped Items: We do not offer refunds for items that have already been shipped. However, if you receive a damaged, defective, or incorrect item, please refer to the respective policies mentioned above.

 

Return Shipping: If you are returning an item due to damage, defect, or incorrect item, we will cover the cost of return shipping. Please contact our customer service team for assistance.

Contact Us

If you have any questions or concerns about our refund and cancellation policy, please contact our customer service team at allruggedfemme@gmail.com
 or 9876910084.

Thank you for shopping at AllRuggedFemme! We appreciate your business.